Lam N Msw
map-marker Toronto, Ontario

Canada Computers stores

On January 05, I bought a PC video board at Canada Computers in Richmond Hill. This is the one I had chosen for a special project and also their last one in a opened box, as it was returned by another customer. I had asked them if there would be anything wrong with the board, their answer was NO. I took the board home and tried on my system, it failed on all the four basic tests.The next day, Jan 06, I printed the results out to show them and was able to return the board not without a heated argument. Then I went to another Canada Computers in North York to buy a video board and a Samsung 24" monitor($230.00), in sealed boxes. During my tests, the monitor did not have the expected performance. Then when I wanted to return the monitor today Jan 07 for a better one and agreed a 15% re-stocking fee. When calculating the refund, they applied the today (Jan 07) new price of $200.00 minus 15% or $170.00 instead of $230.00 minus 15% or $195.50. I had been their customer for at least 5 years, and as of today not any more. Be careful if you have to deal with this Chinese chain of stores.
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